Sofia
Customer Support
Handles customer inquiries, finds answers, and escalates what she can't solve.
- Reads and replies to emails
- Searches your knowledge
- Checks customer info
- Escalates with context
Own your AI.
Hire AI employees that run on your own hardware — or ours, at no extra cost.
No token bills. No required model subscriptions. No hardware required.
Explore AI employees30-day money-back guarantee on your first month.
Start with your AI
Copy this prompt into your AI assistant. It will check availability and guide you through connecting, hiring and your first result.
What your AI will do
Follow https://mancebo.ai/skills.md. Help me choose a Mancebo employee for the work I want done. Check what is available, help me connect securely, and reuse a suitable employee if I already have one. Explain the terms and ask before hiring or taking consequential actions. Guide me to my first real result, or explain the exact missing setup step. Never ask me to paste a password or API key into this conversation.
No credentials are included in this prompt. Availability is checked before hiring.
See an example employee workspace
mancebo.ai Online
Sofia
Customer Support
Good morning.
Here's what I'm working on.
- Replied to 24 customer emails
- Resolved 7 tickets
- Escalated 2 issues
- Waiting on 3 customer replies
Ask Sofia anything…
Don't replace the employee.
Replace the task.
Your people are valuable. Their time should be too. They shouldn't spend hours on work that doesn't need their judgment:
- Answering the same questions.
- Searching for the same information.
- Updating the same records.
- Checking the same documents.
- Writing the same follow-ups.
- Moving information from one system to another.
Give that work to AI.
And give your people their time back.
Let AI do what AI does well.
AI handles it.
Repetitive. Predictable. Low-risk.
Answer routine questions.
Research information.
Summarize documents.
Update records.
Check invoices.
Prepare reports.
Send routine follow-ups.
Keep your employee in the loop when it matters.
AI does the work. Your employee reviews it.
AI researches. AI prepares. AI recommends. AI drafts.
Your employee approves.
You remove most of the work without removing their judgment.
Use AI for the routine.
Give your people more time for the work that moves the business forward.
- Relationships.
- Negotiation.
- Leadership.
- Complex decisions.
- Sensitive conversations.
- Creative judgment.
- Exceptions nobody planned for.
More time for your people. More capacity for your business.
Imagine giving someone on your team 10 hours back every week. They don't suddenly become less valuable. They have 10 more hours to:
- Talk to customers.
- Close sales.
- Solve problems.
- Improve the business.
- Build relationships.
- Create something new.
AI shouldn't reduce the value of your employees. It should multiply it.
Hire the job you need done.
Eddie
Video Editor
Reviews your source footage, finds the moments that matter, and prepares a rough cut for your editor.
- Indexes hours of footage
- Finds story-relevant moments
- Builds selects and rough cuts
- Waits for editor approval
Sam
Email Spam Cleaner
Moves spam to junk, blocks shady senders, and only unsubscribes you from companies you recognize.
- Scans the whole inbox
- Marks spam and blocks repeat senders
- Unsubscribes only recognized senders
- Waits for your approval
This is already happening.
IKEA
47%
of customer enquiries handled
Approximately 3.2 million interactions. Nearly €13 million in savings. IKEA retrained 8,500 customer-service employees toward interior design, digital sales, and complex problem-solving.
Read the IKEA case studyWalmart
90 → 30
minutes for shift planning
Managers spend less time organizing work and more time managing people and serving customers.
Read the Walmart case studyMorgan Stanley
30 min
saved per meeting
AI handles meeting notes, summaries, action items, and first-draft follow-ups so advisors have more time for decisions, relationships, and clients.
Read the Morgan Stanley case studyWyndham
28%
of incoming calls handled by AI
30–50% lower call handling time. 94% less time reviewing certain brand-standard changes. Routine work moves to AI; complex interactions move to people.
Read the Wyndham case studyAnd the research says the same thing.
14%
more issues resolved per hour by AI-assisted customer-service workers
34%
improvement for less-experienced workers in the same study
2 hrs
fewer hours on email every week across 7,137 workers at 66 companies
25%+
faster task completion for BCG consultants using AI
But there was another important finding. On a task where AI was poorly suited, performance got worse.
That's exactly why Mancebo doesn't believe everything should be automated.
Three ways to give AI work.
1
AI does it.
Routine work. Runs on its own.
2
AI does it. Your employee approves it.
AI handles the labor. Your employee keeps the judgment.
3
Your employee does it.
Complex. Sensitive. High impact. Human judgment from the start.
Start small.
You don't need to hand your business to AI. Pick one repetitive task. Let an AI employee do the work. Review everything. When you trust it, approve less. Then give it the next task.
Automation is earned.
Not assumed.
Your employees shouldn't compete with AI.
They should manage it.
Imagine one great employee with three AI employees working underneath them. The AI employees handle the repetition. Your employee handles the exceptions.
Instead of asking:
“How many people can AI replace?”
Ask: “How much more could our people accomplish?”
More work.
Same price.
Your employees can work all day, every day. The price never changes.
100 emails?
Same price.
1,000 documents?
Same price.
Overnight work?
Same price.
Busy month?
Same price.
One employee. One price. No surprises.
Your hardware becomes their workplace.
Mancebo runs the intelligence locally on computers you own — from the workstation you already have to a compact desktop AI supercomputer like the NVIDIA DGX Spark. You stay in control.
Don't have your own hardware?
That's okay. You can run your AI employees on Mancebo's shared infrastructure at no additional cost.
- Your hardware
- Your models
- Your company knowledge
- Your AI workforce
Simple pricing.
Pay for employees. Not tokens. Not usage. Not surprises.
AI Employee
$149 / month
One predictable price. Unlimited workers.
- Unlimited tasks
- No token bills
- No usage overages
- Shared compute included
- Cancel anytime
- 30-day money-back guarantee
Own your AI.
Hire AI employees that run on your own hardware — or ours, at no extra cost.
No token bills. No required model subscriptions.
30-day money-back guarantee on your first month.